13 February 2019 – 6:30pm
Add to Calendar
2 hours
Holiday Inn Cardiff
North M4, Jct.32
Merthyr Road
CF15 7LH
United Kingdom
Member price £0
Non-member price £0

Learn from Ian Stanbury how to implement the 'Customer Focus' Quality Principle


Join the Wales branch for what promises to be a very interactive session with speaker Ian Stanbury CQP MCQI introducing practical approaches to help people translate and adopt the ‘Customer Focus’ Quality Principle into the way they design their business processes.

There will be an opportunity to network from 18:30 with the presentation starting at 19:00.