Our Speaker, Mike Turner, Head of Profession CQI, will summarise a working definition and eight emerging principles of quality 4.0.
In this presentation, Mike will share some of the outcomes of the research programme carried out last year by the CQI in partnership with the Oakland Institute for Business Research and Education.
Mike will briefly summarise a working definition and eight emerging principles of quality 4.0, illustrating them with observed practice. He will then share some of the implications for the way in which quality is managed in organisations that are adopting digital technologies and what this means for the value that quality professionals and functions provide. He will also share some of the emerging skills and knowledge that professionals are acquiring in order to meet the challenges of Quality in an Industry 4.0 world.