Quality Communication Strategies Across Language and Cultural Barriers

Language and culture can be a major barrier to quality management within international organisations. This is recognised as a universal challenge for many global companies.

Benjamin Clifford, a Quality Engineer at DISCO Corporation, a semiconductor company and a finalist in the Emerging Talent category of the 2022 CQI International Quality Awards, shares how he has developed strategies to improve the quality of communication and the overall quality of business operations, including his experiences and DISCO's unique approach.