25 May 2022 – 6:30pm
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Location United Kingdom

Learn about using methods of defining the customer through quality function deployment. 

Customer needs and wants both spoken and unspoken, are some of the most fundamental quality requirements. Yet, many companies fail to train their staff and use methods of defining the customer let alone its needs.

Join us for our next event where Network Rail's Reliability Process Manager Kevin Rayment will be introducing Quality Function Deployment