World Quality Week webinar: Protecting vulnerable consumers: how organisations are delivering positive outcomes when people need it most
10 November 2022 – 10:00am
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Duration
1 hour
Location
United Kingdom
Type
British Standards Institution (BSI) has launched the Inclusive Service Kitemark so that organisations can demonstrate their commitment to helping vulnerable customers.
Details
Natasha Bambridge, Global Director Consumer Promise Practice, BSI, discusses how to achieve this kitemark, the challenges in doing so, and why it is essential that companies take action in the context of the ever-increasing challenges facing our society.
Find out more about the webinar and register