Integrating Quality and Risk to Meet the Challenges of Tomorrow
This webinar will look at current performance issues, the challenges ahead and how, as quality managers, we can be more proactive by understanding the risks and developing robust strategies to ensure excellence is maintained and improved in the future.
Too many people see quality as compliance, both with processes and standards. But quality means delivering customers’ expectations and performance excellence, which ultimately adds more value to our societies.
These future outcomes are impacted by volatility, uncertainty and future risks that may require proactive intervention to make better decisions and achieve better outcomes. This requires full integration of quality and risk to ensure excellence can be achieved both now and in the future.