‘Quality conscience: Doing the right thing’ to be the focus for CQI’s World Quality Week 2022.
The theme of 'Quality conscience' will take centre stage at this year’s World Quality Week, from 7-11 November, with the CQI’s global campaign set to celebrate ‘doing the right thing’.
This year’s theme will give quality professionals an opportunity to reflect on how corporate culture can be key to helping organisations make the right ethical decisions on behalf of all stakeholders.
On the announcement of the new theme, CQI CEO Vince Desmond commented: “‘Doing the right thing’ gets to the heart of quality management in any organisation, and the heart of what the quality profession is there to help with. At the end of the day, providing and improving the quality of products and services is done by people who have to make decisions every day, often balancing a range of stakeholder interests.
“We must recognise the complexity of this challenge, how management systems can help translate values and policy aspirations into daily work at all levels, the importance of leaders in setting the tone, and why doing the wrong thing will ultimately damage organisation reputation and, at worst, lives.”
Last year saw the CQI expand its previous one-day celebration of the quality management profession into a week-long event. Past themes celebrated have included sustainability and creating customer value, with events staged by quality professionals including competitions, awards, webinars, podcasts and discovery sessions.
The key aim of the week is to fly the flag for quality and raise awareness of the quality profession globally, so participants are encouraged to celebrate the theme in any way they feel appropriate, using #WQW22 to highlight events and activities.
Hear more from the CQI’s CEO, Vince Desmond, on the importance of this year’s World Quality Week theme in his latest blog.