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I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
Insight into companies – culture is what's left
Ryan Renard CQP MCQI, QMS Manager at Ontic, takes a closer look at what makes a successful culture in the workplace.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
Embracing sustainability – an integrated approach to managing business
Oluwafemi Adare CQP MCQI, secretary of the Integrated Management SIG and a committee member of the sustainability SIG, delves into the benefits of an integrated management system approach to sustainability.
Audit opening meeting – the crucial first step
Making certain the opening meeting of an audit goes well is vital to ensure the success of the process, says Mark Walsh CQP MCQI
Internal audit programme: From 'Genesis' to 'Revelation'
Why is planning an internal audit programme critical to an organisation’s success? Andy Nichols CQP FCQI takes a closer look.
Changing the direction of quality for a sustainable future
Lowellyne James CQP FCQI, highlights the need for quality professionals to be at the forefront of the fight to combat the impact of climate change.