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![Shaking hands Business hands shaking on good quality](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1256603011.jpg?itok=ZB_k68Cm)
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
![Lauren Bonnington Quality Practitioner Apprentice Lauren Bonnington is presented with her certificate](/sites/default/files/styles/block_listing_mobile/public/2024-05/lauren_bonnington_-_quality_practitioner_apprentice_2.jpg?itok=GUxseV6j)
Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.
![Quality graduate Sreve Wilson Steve Wilson](/sites/default/files/styles/block_listing_mobile/public/2024-04/photo_1.jpg?itok=TqfEPHZE)
Mastering quality systems
As part of a series of articles on different quality qualifications, Steve Wilson, a Software Quality Assurance Engineer at Microchip Technology in Germany, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Joanna Bak Joanna Bak](/sites/default/files/styles/block_listing_mobile/public/2024-04/20230728_145046.jpg?itok=wSYpQDBo)
Developing knowledge and confidence
As part of a series of articles on different quality qualifications, Joanna Bak, a quality assurance assistant at Ixion, part of Shaw Trust, tells her experience of completing the Quality Practitioner Apprenticeship with Six Pillars Consulting.
![Conference table Business meeting](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1272326797.jpg?itok=A2E9DqI2)
Insight into companies – culture is what's left
Ryan Renard CQP MCQI, QMS Manager at Ontic, takes a closer look at what makes a successful culture in the workplace.
![Hugh Edwards Hugh Edwards](/sites/default/files/styles/block_listing_mobile/public/2024-03/hugh_img_9508.jpeg?itok=kFokP78m)
Developing quality skills
As part of a series of articles in which quality professionals share their experiences of different quality qualifications, Hugh Edwards, Quality Manager at Qnostics, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![A meeting taking place A meeting taking place](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1319571139.jpg?itok=amj-p4uK)
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
![Listening carefully Man listens carefully to a woman](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1353372747.jpeg?itok=EIwRetXf)
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
![The art of asking the right question Asking questions](/sites/default/files/styles/block_listing_mobile/public/2024-01/gettyimages-892254154.jpg?itok=45RXBBEL)
The art of asking the right question
In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.