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I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
![Unlocking the key to successful audits Successful audits need planning](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1285088492.jpg?itok=7tgPN-CJ)
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
![Jayne Nixon Jayne Nixon](/sites/default/files/styles/block_listing_mobile/public/2024-04/quality_practitioner_apprentice_jayne_nixon_5.jpeg?itok=Ypq8_jhZ)
Learning globally recognised skills
As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.
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The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
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Nonconformity – not the end of the world?
When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why
![Elina Hajiyeva PCQI Elina Hajiyeva PCQI](/sites/default/files/styles/block_listing_mobile/public/2024-01/photo.jpg?h=f8b1fef2&itok=EP7DwTU7)
A quality education
Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.
![The art of asking the right question Asking questions](/sites/default/files/styles/block_listing_mobile/public/2024-01/gettyimages-892254154.jpg?itok=45RXBBEL)
The art of asking the right question
In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.
![Author Rasoul Aivazi Associate auditor Rasoul Aivazi](/sites/default/files/styles/block_listing_mobile/public/2024-01/rasoul-aivazi_cqi.png?itok=BIytnByX)
Unlocking competitive potential with efficient leadership
Lead auditor Rasoul Aivazi examines how the PDSA/PDCA cycle unlocks the competitive potential of an organisation.
![Agata Kucharczyk Agata Kucharczyk](/sites/default/files/styles/block_listing_mobile/public/2023-12/agata_kucharczyk.png?itok=PANGQpoU)
Overcoming Six Sigma scepticism
Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.
![Ryan Renard CQP MCQI Author Ryan Renard](/sites/default/files/styles/block_listing_mobile/public/2023-12/opinion.jpg?itok=GCqnDo77)
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.