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The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
Professional-level courses
These courses are for those who are currently practicing quality and are in, or aspire to leadership or senior management.
Auditing for improvement
Dan Kent, CQP FCQI, head of quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI Competency Framework and drive improvement.
Foundation-level courses
These courses are perfect for those new to quality or who work in another profession.
Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
The importance of the Competency Framework
Richard Corderoy addresses why the CEO should care about the CQI Competency Framework
A question of MSS 1000
Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional.
Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD