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Insight into companies – culture is what's left
Ryan Renard CQP MCQI, QMS Manager at Ontic, takes a closer look at what makes a successful culture in the workplace.
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
A View from the Top: Murray Hudson, Managing Director at Gratnells
Former BBC Journalist, Murray Hudson, Managing Director at Gratnells, explains what quality means to him.
Meet CQI volunteer Mike Buss
Mike Buss, Head of Quality at Taylor Woodrow, explains how he uses his time as a CQI volunteer to actively contribute to quality improvement across the construction industry.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.