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The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.
Global supply chains: trust and transparency
Action on climate commitments has never been more critical and an approach focused on delivering data-driven ESG objectives is not only a crucial framework for adhering to climate regulations but is the new standard of risk management, says Heather Moore, Supply Chain Sustainability Technical Director at LRQA.
Recruitment problems? It starts with the advert
With 67% of respondents to the CQI’s Workforce Insight research saying they had struggled to recruit for quality and audit roles, it has never been more important for job adverts to hit their target. Mark Walsh CQP MCQI, an IRCA lead auditor and director at Q-Sys Solutions, highlights some common pitfalls, and how to avoid them.
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.
Removing the fear from audits
The audit process is a valuable tool for organisations, giving them a chance to examine their processes and ensure they are on the right track. So why is it that the word ‘audit’ is a cause for fear? Bryony Roberts from Pragmatic Consultancy Ltd examines the reasons why.
Digital transformation and quality management – What are the relations?
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.
Learnings from a long auditing career: Advice for the next generation
Richard Brett CQP MCQI, Vice Chair of the Audit SIG, recently retired after a long career with GSK, which included almost 20 years working as an auditor. Here, he reviews how auditing practice has changed, and what he learned during his career, and offers some advice for the next generation of auditors.
Auditing for effective integration: Mind the gap
Jonathan Bishop CQI FCQI, Head of Management Systems at Cellnex UK, outlines how auditing plays a key role in the effective integration of management systems.
Should an audit be announced?
Is the element of surprise helpful when it comes to conducting an audit? Caitlin McArthur, Audit & Compliance Manager at Sodexo, makes the case against surprising clients with an audit.
Effective auditing starts with the end result in mind
Internal auditors need to ensure that top management fully understand what audit results are telling them. Andy Nichols, CQP FCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, explains how.