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Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
Audit opening meeting – the crucial first step
Making certain the opening meeting of an audit goes well is vital to ensure the success of the process, says Mark Walsh CQP MCQI
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
The quality career path of Emerging Talent winner 2019
In this interview we speak to Victoria Derbyshire CQP MCQI, 2019 winner of the Emerging Talent category at the CQI’s International Quality Awards and now a member of the CQI’s Board of Trustees.
Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.
Communicating quality through storytelling
Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories.
Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.
BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.