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Beyond the quality standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.
Total engagement: the key to achieving ISO 9001:2015
Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach. Gordon Dunbar, Quality Manager at ETAL Group, explores how this approach requires involvement not just from board room to factory floor, but throughout the organisation’s ecosystem.
Management systems in the digital age
DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today.
Implementing an SPC programme
Analysing your organisation’s performance over time can be challenging. Derek Scott, senior Quality Assurance and Quality Control advisor for ICR, explores how to select the best process and examine your data to achieve the best results
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO 22000:2018 set to impact the global food sector
As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes.
The important change to ISO 9001’s clause on organisational knowledge
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.
How to conduct an effective root cause analysis
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Update: ISO 19011 guidance on auditing management systems
Richard Green explains the fundamental changes to ISO 19011:2011