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![ISO 9004:2018 – little known but highly useful Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.](/sites/default/files/styles/block_listing_mobile/public/2023-01/carew_photo_linkedin.jpg?itok=KF1iRO1t)
ISO 9004:2018 – little known but highly useful
Published: 11 Jan 2023
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.