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Utilising the '8D Approach' in business

Published: 15 Dec 2020

Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

Eliminating the costs of poor quality

Published: 13 Oct 2020

Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Women in Quality: Samantha Jackson

Published: 28 Feb 2020

Samantha Jackson, PCQI, and Quality Assurance at Uniper, speaks to the CQI about her career in quality and how Uniper is helping to bring more gender diversity into the energy sector.