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Selling the value of audit
An audit is a core business tool, especially in challenging times, says the CQI’s Audit SIG Chairman William Rankin CQP FCQI, Senior Operational Quality Lead at Inmarsat.
Writing clear audit reports
When conducting an audit, the final stage of the process is every bit as important as the first step. Jennie Clark CQP MCQI, Director of Elliem Consulting and Vice Chair of CQI’s Audit Special Interest Group, makes the case for clear reporting of issues identified at audit.
What next for occupational health and safety management standards?
Richard Green CQP FQCI, founder and owner of Kingsford Consultancy Services, takes a closer look at the work being carried out on two standards in the ISO 45000 family that could impact on occupational health and safety management for all organisations.
Asset management at the heart of quality patient care
The Covid-19 pandemic has reinforced the central role played by the UK’s National Health Service (NHS). Here Nick Grout, Asset Manager for the University Hospital Southampton NHS Foundation Trust UK, examines the vital role played by asset management in ensuring the highest quality in patient care.
Accelerating telehealth with ISO 13131:2021
The use of online healthcare accelerated drastically during the pandemic and ISO 13131 was updated last year to regulate standards. We speak to John Sweeney, CEO of Health Care Informed, about the need for the updated standard.
ISO/IEC 27001 – the old and the new
Gary Hibberd, fellow of the Chartered Institute of Information Security, examines the changes to ISO/IEC 27002:2022 and the impact of the ‘upgrade’ for quality professionals working with ISO/IEC 27001:2013.
Maintaining food quality standards while reducing waste
UK-based supermarket chain Morrisons is scrapping use-by dates on 90% of its own-brand milk, with the aim of reducing milk waste dramatically. How does such a move impact on quality standards?
A risk-based approach to product safety?
The UK Government is undertaking a major review of product safety legislation. Here, we assess some of the key findings from its consultation so far.
Taking the right action
Andy Lau, an IRCA Registered Lead Auditor, examines why implementing the right corrective action is more important than simply being seen to take action.
Reducing microplastic emissions from tyres
Friction between a tyre and the road generates emissions that are deposited as particles, impacting on the environment. How is the tyre manufacturing industry working to reduce emissions, while ensuring quality standards remain high? We found out more from Fazilet Cinaralp, Secretary General of the European Tyre & Rubber Manufacturers’ Association.