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Understanding organisational context in ISO 9001 and ISO 14001
John Hartill looks at how quality professionals should address the organisational context requirements of ISO 9001 and ISO 14001.
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ISO 9001:2015 documented information
Alex Woods offers a guide to the documented information requirements in ISO 9001:2015.
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Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
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Getting the best results from leadership
Neil Anderson gives an overview of six leadership styles and their application.
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5 tips for maintaining a management system in your supply chain
Steve Coles explains some of the skills professionals need to improve their management system and the supply chain in their organisation.
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Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.