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Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Cognitive bias and its impact on outsourcing
Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided.

Managing supply chains post Brexit
Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021.

Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.

Can your tendering process build potential failure into your project?
Dave Sheedy, CQP MCQI, Quality Assurance Manager at ArcelorMittal Kent Wire Ltd, UK, explains the life-saving importance of suppliers producing the correct accreditation for the latest construction quality standards.

Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

Ensuring a smooth transition post Brexit
Daniel Moore speaks with Scott Steedman, Director of Standards at BSI, to find out how the organisation is preparing for the challenges of Brexit.

Utilising the '8D Approach' in business
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Creating a path to success
Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision.