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Accelerating telehealth with ISO 13131:2021
The use of online healthcare accelerated drastically during the pandemic and ISO 13131 was updated last year to regulate standards. We speak to John Sweeney, CEO of Health Care Informed, about the need for the updated standard.
ISO/IEC 27001 – the old and the new
Gary Hibberd, fellow of the Chartered Institute of Information Security, examines the changes to ISO/IEC 27002:2022 and the impact of the ‘upgrade’ for quality professionals working with ISO/IEC 27001:2013.
Maintaining food quality standards while reducing waste
UK-based supermarket chain Morrisons is scrapping use-by dates on 90% of its own-brand milk, with the aim of reducing milk waste dramatically. How does such a move impact on quality standards?
Taking the right action
Andy Lau, an IRCA Registered Lead Auditor, examines why implementing the right corrective action is more important than simply being seen to take action.
Reducing microplastic emissions from tyres
Friction between a tyre and the road generates emissions that are deposited as particles, impacting on the environment. How is the tyre manufacturing industry working to reduce emissions, while ensuring quality standards remain high? We found out more from Fazilet Cinaralp, Secretary General of the European Tyre & Rubber Manufacturers’ Association.
Norwegian fish farmers aim high with the Arctic char
How certification from the Aquaculture Stewardship Council and other organisations will help build on existing food safety standards.
Proving the wider business benefits of food safety certification
Birkbeck research provides evidence of manufacturers seeing growth in sales and profitability as a result of achieving certification.
Air quality guidance aims to improve breathing space
Guidance designed to assess and improve indoor air quality has been published in the UK. Here, we find out more from two of the authors.
Risk management and risk appetite: a necessary balancing act
New guidance from the UK’s Engineering Council describes the role of professional engineers and technicians, including quality management professionals, in dealing with risk. Here, we speak to Estelle Clark CQP FCQI FRSA about the guidance, including the concept of ‘risk appetite’.
I’m an internal auditor, but I’m not sure if I’m auditing or inspecting
Andy Lau, an IRCA Registered Lead Auditor, poses some pertinent questions about the scope of internal audits and offers some tips on the right way to address them.