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Customer loyalty lessons from the new London branch
Published: 23 Mar 2017
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
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Quality World magazine
Published: 8 Aug 2016
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.