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Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
How to conduct an internal audit
Sponsored article: Auditing is not a new technique and has been used in various guises for many years, especially for financial purposes. This article aims to show how management system internal auditing has changed in recent years and where to start with conducting one.
A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
From ISO:9001 auditing to ISO:27001 implementation
Adam Gomes talks about his personal experience in the quality profession and how he successfully conducted his company’s ISO:9001 audit and is now implementing ISO:27001.
The secrets behind a constructive audit experience
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
The importance of the business continuity management system
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO 22000:2018 set to impact the global food sector
As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes.