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What are we going to do with artificial intelligence?
Published: 17 Aug 2023
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
How not to audit: Learnings from Audit SIG’s LinkedIn group
Published: 11 Aug 2023
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.
Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Setting and applying SMART objectives
Published: 11 Aug 2020
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.