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Why the world needs ISO 41001

Published: 10 Jul 2018

The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.

Why ISO 9001:2015 calls for a partnership approach

Published: 25 Jan 2017

Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

Who are our customers?

Published: 23 Jan 2017

Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers