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From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
Unlocking competitive potential with efficient leadership
Lead auditor Rasoul Aivazi examines how the PDSA/PDCA cycle unlocks the competitive potential of an organisation.
Influence of personal behaviour in auditing
How can the personal behaviour and beliefs of an auditor influence the outcome of an audit? Chikaodili Hemeson CQP MCQI takes a closer look.
Internal audit programme: From 'Genesis' to 'Revelation'
Why is planning an internal audit programme critical to an organisation’s success? Andy Nichols CQP FCQI takes a closer look.
ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.