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Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group

Setting a precedent in Yemen

Published: 1 Oct 2024

Nassar Almahfadi, QHSE Lead Auditor and Regional Manager of Quality Systems in HSA Group, recently broke new ground when becoming the first IRCA-certified auditor in Yemen. Learn more about his quality journey.

Calibration measurements

Calibration – that's what you need

Published: 25 Sep 2024

Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

ISO Lead Auditor Daniel Davidson

A tactical manoeuvre

Published: 30 Aug 2024

After 23 years in the services, transitioning away from a military career could have been a daunting prospect. Here, Lead Auditor Daniel Davidson explains how he went on to forge a career in quality and compliance.

Jayne Nixon

Learning globally recognised skills

Published: 28 Mar 2024

As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.

A meeting taking place

The Hawthorne effect

Published: 4 Mar 2024

If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.

Clipboard and checklist

Nonconformity – not the end of the world?

Published: 6 Feb 2024

When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why

Elina Hajiyeva PCQI

A quality education

Published: 29 Jan 2024

Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.