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Applying the Deming System of Profound Knowledge

Published: 16 Apr 2020

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.   

Women in Quality: Natalie Shoemark-Dyer

Published: 6 Mar 2020

Natalie Shoemark-Dyer, CQP FCQI, Head of Quality at Aspire Defence Services Limited in Tidworth, UK, explains how she has climbed the ranks and achieved great milestones in her quality career.

The benefits of achieving certification for GDPR compliance

Published: 3 Sep 2019

Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Leadership – it’s about people

Published: 23 Apr 2018

In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute  to their business success.

How to engage with Human Activity Systems

Published: 17 Jan 2018

Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.