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Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
CQI Birmingham branch: The Nadcap approach to root-cause analysis
The CQI Birmingham branch event, held on 29 July, educated attendees about the role of the Performance Review Institute, a not-for-profit trade association that administers the National Aerospace and Defense Contractors Accreditation Program (Nadcap). Amandip Sandhu, CQP FCQI, Quality Engineer at Bromford Technologies-Alcester, reveals all.
A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
IRCA members urged to comment on ISO 19011
Chair of the CQI Standards Panel, Richard Green, explains the CQI’s new Standards Commenting System. There is one month left to share your views on ISO 19011 – Guidelines for Auditing Management Systems.