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Company meeting, quality culture, collaboration

Cultivating a company-wide culture of quality

Published: 15 Nov 2024

In recognition of World Quality Week 2024, Rasoul Aivazi, an international Project Quality Lead and Lead Auditor, reflects on the theme of ‘Quality: From compliance to performance’ and how this can assist in developing a company-wide culture of quality.

Alan Clark CQP FCQI, quality management trainer and coach

Feeling safe to speak up

Published: 6 Nov 2024

Do you feel able to flag issues or mistakes in your workplace, asks quality management trainer and coach Alan Clark CQP FCQI.

Zero harm mindset delivery

Working towards a zero-harm mindset

Published: 25 Jul 2024

Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.

Audit to boost organisational capabilities

Enhancing the role of auditing to boost organisational capability

Published: 22 Jul 2024

How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.

Arming the quality professional

Arming the quality professional

Published: 10 Oct 2023

Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.