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Where should your AI efforts begin?

Published: 16 Oct 2024

Technology consultant Dr Jeffrey Funk considers the rise of generative artificial intelligence and how it can benefit the quality profession.

Business continuity plan to assist in building a quality culture

Metrics motivate performance and behaviours

Published: 30 Sep 2024

How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI