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This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.
Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.
Mav Turner, CTO of DevOps at Tricentis, takes a closer look at the use of AI in quality assurance to drive software development.