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Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.

World Quality Week - 6 to 10 November 2023
Quality: realising your competitive potential

Supporting climate change with audit and assurance
Climate change is a focal point for organisations around the globe and audit has a key role to play in ensuring businesses embrace the challenge. Gillian Karran-Cumberlege, Head of Board Advisory and co-founder, Fidelio Partners, explains why.

Benefits and challenges of remote conformity assessment
Dr Nigel H Croft CQP FCQI, examines the benefits and challenges of the digitalisation of conformity assessment and quality infrastructure systems.

Global supply chains: trust and transparency
Action on climate commitments has never been more critical and an approach focused on delivering data-driven ESG objectives is not only a crucial framework for adhering to climate regulations but is the new standard of risk management, says Heather Moore, Supply Chain Sustainability Technical Director at LRQA.

How QMSs can ensure safety in medical devices
Karandeep Singh Badwal, Director of QRA Medical and an internal auditor for ISO 13485, outlines some of the common mistakes found in the quality management systems for medical devices.

Workplace best practice at South American IT consultancy, Hexacta
Hexacta, finalists for Quality Organisation of the Year at the CQI’s 2022 International Quality Awards, uses best practices in the workplace, alongside state-of-the-art technologies, to ensure the highest standards of quality across more than 130 live projects.

Conformity assessment: Setting the standard
In this interview, Warren Merkel, Vice President of Policy at the ANSI National Accreditation Board, explains the reasons behind the update to ISO/IEC 1706:2022 Conformity assessment – Code of good practice, and its impact on the work of quality professionals.

The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.

ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.