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Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.

Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.

The evolving role of quality risk management
Jayet Moon, CQP MCQI, Quality Engineering Lead at Terumo Medical Corporation, US, and Veronica Cavendish-Stephens, Principal at Auchincloss-Stephens, explains how quality risk management is developing in line with business responses to Covid-19.

Error-proofing production for medical devices
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.