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Alan Clark CQP FCQI, quality management trainer and coach

Feeling safe to speak up

Published: 6 Nov 2024

Do you feel able to flag issues or mistakes in your workplace, asks quality management trainer and coach Alan Clark CQP FCQI.

Rachelle Beasley CQP MCQI, CQI Trustee

The rewards of being a Trustee

Published: 5 Nov 2024

As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Rachelle Beasley CQP MCQI, Quality and Health and Safety Manager at WEPA, discusses her role as a member of the CQI’s Board of Trustees.

Hand using small building blocks each with an image of a lightbulb, magnifying glass, documents, cogs, chart and bullseye

Overcoming challenges to building a quality culture

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Building a quality culture is essential for organisations striving to exceed and maintain ambitious standards and continuous improvement. In the second of two blogs, Mitch Reed CQP MCQI, Quality Manager, CloudNC, follows up with insights on how organisations can successfully foster and embed a quality culture.

People walking and interconnected with joined up lines on the ground

Leading the quality profession with enhanced skills and knowledge

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For World Quality Week 2024, Mike Turner, Head of Profession, CQI, explores the opportunities for quality management practices in today’s rapidly changing world. Quality professionals who develop new skills, knowledge and effective leadership behaviours will leverage influence in their organisations and in responding to global issues.

Laptop with hands typing and a graphic of a five star happy face rating

Beyond compliance: elevating quality systems to drive performance

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For our World Quality Week 2024 series, Chief Executive Vince Desmond discusses how meeting compliance only is not performing. Investment in quality systems leads to better organisational performance and delivers greater value for customers and wider society.

Panelists Lee Major, Chris Achillea, Fiona Payne and Alex Woods at Quality Live 2024

Building strong quality cultures and capabilities in organisations

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Advocacy and fostering strong relationships are essential for building and integrating quality capability throughout an organisation. Fiona Payne, Senior Quality Manager at CapGemini, Lee Major, Deputy Director, Quality and Regulatory Assurance Division at UKHSA and Chris Achillea, HSEQ Director at Sodexo share their insights on the integral role quality professionals can play in achieving a quality culture and embedding quality capabilities to drive organisational performance.

Group of colleagues talking and smiling in a meeting

Championing a quality culture

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Implementing an organisation-wide quality culture requires strong leadership with a clear vision, employee engagement and an openness to embracing technology. In the first of two blogs, Mitchell Reed CQP MCQI, Quality Manager, CloudNC, explores how organisations can champion a quality culture to improve, drive innovation and secure a competitive advantage.