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Choosing the right quality framework
Published: 3 Jun 2025
Choosing the correct quality framework for your organisation is a key part of business strategy. Anar Malikov CQP FCQI takes a look at some of the main considerations.
The process approach to audit – a unicorn?
Published: 6 Dec 2024
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
ICP's ongoing journey to innovation
Published: 28 Nov 2022
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.