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Quality Live 2024: leading the global quality profession and celebrating excellence
The CQI, in partnership with AWE, was delighted to host another successful Quality Live Conference and Awards. Quality Live brought together thought leaders, quality professionals, and innovators from across the globe to engage in critical conversations on AI, quality culture, and sustainable futures.
Driving the future of quality through research and learning
The CQI’s commitment to learning, adapting, and evolving ensures we continue to deliver value and support for our members through access to shared expertise, knowledge, and exclusive benefits. We’re pleased to support Gartner’s State of Quality Function Survey as part of our ongoing collaboration.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.
Insight into companies – culture is what's left
Ryan Renard CQP MCQI, QMS Manager at Ontic, takes a closer look at what makes a successful culture in the workplace.
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.