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The process approach to audit – a unicorn?
Published: 6 Dec 2024
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
ISO 9001 in healthcare: Certifying a service, not a product
Published: 6 Apr 2023
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.