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Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.
Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.
Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.
Bring the mountain to you
Ryan Renard CQP FCQI examines the parallels between martial arts and the quality profession.
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.
Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.