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Meet the new Fellows
Three of the CQI’s latest members to regrade as Fellows talk to Alicia Dimas about the reasons behind their applications, the process and what advice they would like to give to future applicants

BaxterStorey: Our sustainability journey
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.

David Hutchins celebrates gold anniversary as CQI member
David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, is marking 50 years as a member of the CQI, the same year the Institute celebrates its centenary. Alicia Dimas, from the CQI, talks to him about being involved with the organisation and how he discovered the benefits of the Japanese approach to quality early in his career

Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country

Thriving in the digital age: four strategies to enable supply chain productivity
It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon

Using blockchain technology to communicate authenticity and trust
Renato Grottola, M&A and Digital Transformation Director at DNV GL - Business Assurance, explains how blockchain can help companies to gain consumer trust.

Meet the fellow: Ian Dalling
Ian Dalling, CQP FCQI, Chair of the CQI’s Integrated Management special interest group, and Managing Director at Unified Management, speaks to Dina Patel about his experiences in the profession.

Delivering quality results through training
Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation

What makes our team a winner?
After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team

An everyday quality assurance service
Ernesto Quider, CQP FCQI, Health Group Quality Systems Manager/Pathology Quality Manager at Hull University Teaching Hospitals NHS Trust, winners of the Quality Team of the Year Award at the 2018 International Quality Awards, talks to Alicia Dimas, from the CQI, about the team’s achievements and challenges