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Managing Management Systems
This course provides the practical skills that enable delegates to work with an organisation and other quality professionals to support the development of management systems and associated management processes using a process based approach, risk based thinking and PDCA in a systems context.
Managing Problem Solving
This course provides practical skills development of the fundamental tools, techniques and structured methodologies for problem solving and the capability to lead a problem solving team in the application of the key tools and development of robust and sustainable solutions.