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Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.

Building foundations for quality
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Steffan Speer CQP MCQI discusses his role as Chair of the CQI’s Construction special interest group.

Building a quality career
As part of a series of articles on different routes into quality, we speak to Rob Annels PCQI, who made the move into the quality profession after 20 years in the construction industry.

Perceptions contributing to a quality culture
Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture.

The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.