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Whole process improvement in construction projects

Published: 30 Jun 2017

Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.

How I’m engaging 1,000 employees in ISO 9001:2015

Published: 30 Jun 2017

Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.

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