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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
The future of auditing ESG – or anything else
Ian Rosam CQP MCQI takes a closer look at how audits can help organisations align their business activities with environmental, social and governance (ESG) principles.
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
Lack of engagement from top management
In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s).
Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.