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Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Risk-based thinking in ISO 9001
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Meet the Fellow: Roxann Dawson
Roxann Dawson, Head of Quality at Network Rail, UK, talks to Daniel Moore about her recent success of achieving Fellowship status.
Delivering training in the midst of Covid-19
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
The benefits of achieving certification for GDPR compliance
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
Leading a process-based organisation
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
The pitfalls of failing to prioritise quality
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.