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The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.
Removing the fear from audits
The audit process is a valuable tool for organisations, giving them a chance to examine their processes and ensure they are on the right track. So why is it that the word ‘audit’ is a cause for fear? Bryony Roberts from Pragmatic Consultancy Ltd examines the reasons why.
Digital transformation and quality management – What are the relations?
Digital transformation is a term increasingly used in everyday life. But how is it connected with quality management? Galina Robertsone, Quality Manager for the Baltics region at HAVI Logistics, explains.
Learnings from a long auditing career: Advice for the next generation
Richard Brett CQP MCQI, Vice Chair of the Audit SIG, recently retired after a long career with GSK, which included almost 20 years working as an auditor. Here, he reviews how auditing practice has changed, and what he learned during his career, and offers some advice for the next generation of auditors.
Auditing for effective integration: Mind the gap
Jonathan Bishop CQI FCQI, Head of Management Systems at Cellnex UK, outlines how auditing plays a key role in the effective integration of management systems.
Should an audit be announced?
Is the element of surprise helpful when it comes to conducting an audit? Caitlin McArthur, Audit & Compliance Manager at Sodexo, makes the case against surprising clients with an audit.
Effective auditing starts with the end result in mind
Internal auditors need to ensure that top management fully understand what audit results are telling them. Andy Nichols, CQP FCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, explains how.
Planning for audit success or for the sake of planning?
When looking ahead to conducting an audit, are you planning for success, or just planning for the sake of planning? IRCA Lead Auditor Andy Lau takes a look at three key points to consider for internal audits.
Working hard is hardly working
Many businesses are trapped into the belief that productivity means working your staff longer and harder, but lessons to the contrary go back more than 40 years. Robert Menzies CQP MCQI, Continuous Improvement Manager at Fresenius Kabi Ltd, reviews those lessons.
Why company style should not replace company effectiveness
Andrew Ward CQP MCQI explains why a strong written business procedure should be front and centre for all organisations, helping to maintain the company image.