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Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
Delivering quality through authentic, effective, and brave leadership
Successful leadership fosters clarity and engagement, ensuring organisations consistently deliver exceptional quality outcomes. Barry Dore, a teacher, mentor, and author in leadership and communications, explores the importance of creating an inclusive and positive culture.
The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
CQI CEO urges the new UK government to put process excellence at the heart of its growth strategy
In response to the General Election result, the CQI CEO, Vince Desmond, urges the new government to champion process excellence as a core part of its growth strategy.
Changing minds
How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.
Embarking on a Fellowship future
As part of our continuing series of Q&As with CQI members who have regraded to Fellow, Anar Malikov CQP FCQI describes his journey to becoming a Fellow of the CQI.
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
Leading digital transformation with quality excellence
As a leading membership body for quality professionals, the CQI’s ongoing programme of research to benchmark what the quality profession looks like is critical. Our recent survey of members' views on Quality 4.0 and the impact of quality management on achieving environmental, social, and governance (ESG) goals generated valuable insight from our members.
Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.
Driving the future of quality through research and learning
The CQI’s commitment to learning, adapting, and evolving ensures we continue to deliver value and support for our members through access to shared expertise, knowledge, and exclusive benefits. We’re pleased to support Gartner’s State of Quality Function Survey as part of our ongoing collaboration.