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Rachel Wood PCQI Six Pillars Consulting Level 4 Quality Practitioner

Value-adding apprenticeship

Published: 13 Jun 2024

As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.

Vince Desmond, CEO, CQI and CQI Hong Kong Members attending "iHub" branch event

Reflections on quality in four quotes and three cities: London - Hong Kong - Tokyo


Our Chief Executive, Vince Desmond, reflects on his recent visit to CQI and IRCA Japan in Tokyo and our Hong Kong Branch. Key takeaways include the dedication and commitment of quality professionals leading development and learning through volunteering, cross-cultural quality, and the positive impacts of digital and sustainable quality approaches.

Sustainability and climate change

Taking action on climate change

Published: 17 May 2024

In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.

From compliance to performance through quality culture


Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.

Dr Nigel Croft CQP FCQI

Managing a changing climate

Published: 26 Mar 2024

Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.

Agata Kucharczyk

Overcoming Six Sigma scepticism

Published: 20 Dec 2023

Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.

Man atop a pyramid

Hierarchy of improvement

Published: 19 Oct 2023

Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.