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Quantifying quality costs in the digital age

At the CQI’s second Corporate Connect event of 2018, Oakland Consulting demystifies how advanced data analytics can be used to manage quality-related costs.

How to engage with Human Activity Systems

Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.

The importance of the business continuity management system

We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.

IRCA members urged to comment on ISO 19011

Chair of the CQI Standards Panel, Richard Green, explains the CQI’s new Standards Commenting System. There is one month left to share your views on ISO 19011 – Guidelines for Auditing Management Systems.

Branches

CQI branches are led by members for members. The UK has a well-established network of 30 branches, and there are also branches outside the UK in locations such as Hong Kong and Australia.

Why join IRCA?

The International Register of Certificated Auditors (IRCA) is a globally renowned register of over 11,000 quality auditors. IRCA auditors are held in esteem by the profession and industry alike.

IRCA auditors on average earn more than other auditors undertaking equivalent work. This is due to the highly respected reputation of IRCA and its auditors around the world.

The important change to ISO 9001’s clause on organisational knowledge

IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.

How to conduct an effective root cause analysis

Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.

ISO 9001:2015 – an opportunity to reboot your QMS

Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.

Whole process improvement in construction projects

Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.