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The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
Calibration – that's what you need
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Legacy of Covid-19 for the audit profession
It is nearly four years since the Covid-19 pandemic significantly altered the way in which we work. Senior Auditor Pedro Mejias takes a look at the pandemic’s legacy on remote audit.
Internal audit programme: From 'Genesis' to 'Revelation'
Why is planning an internal audit programme critical to an organisation’s success? Andy Nichols CQP FCQI takes a closer look.
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
Auditing for effective integration: Mind the gap
Jonathan Bishop CQI FCQI, Head of Management Systems at Cellnex UK, outlines how auditing plays a key role in the effective integration of management systems.
Effective auditing starts with the end result in mind
Internal auditors need to ensure that top management fully understand what audit results are telling them. Andy Nichols, CQP FCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, explains how.