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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Tazviona Lois Ngonyamo

Championing quality in Zimbabwe

Published: 26 Mar 2025

Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Quality frameworks are essential for businesses

Bridging the gap

Published: 13 Mar 2025

Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Global sustainability and management systems

Management systems and climate change

Published: 19 Feb 2025

There must be cross-over between standards if management systems are to play their full role in helping tackle the environmental crisis, says senior auditor Pedro Mejias.

Finger tapping iPad during audit inspection

Learning laboratory

Published: 24 Jan 2025

Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Oluwafemi Adare CQP MCQI represented Wunderkind Consulting Nigeria Limited on the ISO/WS ESG/WG 1 committee that developed the IWA

IWA 48: A new benchmark in ESG implementation

Published: 20 Nov 2024

Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.

Kristian Hill CQP FCQI

Give back, get back

Published: 18 Nov 2024

As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Gunther Augustin, Director of Global Quality Assurance at Dr Schar

Ensuring quality is baked right in

Published: 24 May 2024

Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.

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